This policy covers our Site’s treatment of our users’ Personally Identifiable Information (as defined below) that we collect when our users utilize our Site service. This policy does not apply to the practices of any company that the Firm does not control or own, people that the Firm does not employ or manage, or third-party websites that the Firm does not own, control, or manage.
Our policy allows us to collect information from our users in a manner that will allow our users to retain control over their personal information, but still allow us to make their online visit safe, satisfying and rewarding. We use our users’ information to make it easier for our users to access our Site services. Since access to a user’s section on the site requires authentication of the user’s identity, some information is required to be provided for us to know who is accessing the site and which areas that person has access to. The information allows us to provide our users with a personalized interface to the data that is relevant to their user profiles. Use of any of the services on our Site is entirely voluntary; however, if you do not provide the Personally Identifiable Information requested by us, then we may elect not to make the related services available for your use.
There are two types of general information that are typically collected online: Anonymous Information and Personally Identifiable Information.
Anonymous information might include:
The information collected is not limited to text characters and may include audio, video, and graphic information formats you send us. The information noted above is not personal information.
We use anonymous information for statistical analysis of the Site and to help better design services and facilitate access to them. This system uses software programs to create summary statistics which are used for such purposes as assessing what information is of most and least interest, determining technical design specifications, and identifying system performance or problem areas. No marketing databases are created nor are any commercial uses made of the data.
For site security purposes and to ensure that this service remains available to all users, this site may monitor network traffic to identify unauthorized attempts to upload or change information, or otherwise cause damage. If security monitoring reveals evidence of possible abuse or criminal activity, system personnel may provide the results of such monitoring to appropriate officials. Except for authorized law enforcement investigations, no attempts are made to identify individual users or their usage habits. Unauthorized attempts to upload information or change information on this service are strictly prohibited and may be punishable under state law and federal statutes including the Computer Fraud and Abuse Act of 1986 and the National Information Infrastructure Protection Act of 1996.
Personally Identifiable Information is information that tells us who our users are and includes our users’ names, phone numbers, addresses, and similar information. A domain name or Internet Protocol address is not considered personal information. This information is needed to allow us to personalize our users’ interfaces with our Site including the areas of the service that they are permitted to access. When we request Personally Identifiable Information from our users, we include a link to these privacy policies, and inform our users what information is required and what information is optional.
Please do not send email to us with confidential information. All personal information should be sent through your secure Virtual Law Office portal. We have no way to secure personal information sent via e-mail or through our contact forms because this information can be accessed by other users on the Internet. If you send us email to ask a question, we will only use the information you provide to answer your request. Personal information will not be provided to a non-affiliated third party without your prior consent, except as permitted by federal and state law. We use your email address to respond appropriately. This may be to respond to you, to address issues you identify, to further improve this Site, or to forward the email to another agent for appropriate action.
The Site may inadvertently gather personal information regarding children. If you believe that the Site has gathered personal information about your child, pursuant to the Children’s Online Privacy Protection Act you may contact us to discuss deleting the child’s personal information and opt-out of future collection or use of the information.
The Firm will not sell or rent your Personally Identifiable Information to anyone. All such information will be treated as confidential attorney communications, even if no attorney-client relationship is formed. Personally Identifiable Information will only be shared in the following circumstances:
All our records are securely retained in electronic files, along with secure backups, for the period of years required under Louisiana law.
The Site’s Virtual Law Office feature allows users to register for an account and access certain attorney-client communications with our office and client documents through a secure personal page. Registration does not, in and of itself, establish an attorney-client relationship with the Sean Morrison Law Offices LLC.
We collect IP addresses from our users and visitors to track trends, administer the site, and collect broad Anonymous Information for demographic purposes. The IP addresses are not linked to Personally Identifiable Information of our users or visitors. We do not monitor the activities of our users within or without our Site.
Our third-party shipping and credit card processing vendors are provided with Personally Identifiable Information to enable them to properly fulfill our users’ product and service requests. Our vendors do not retain, share, store or use this Personally Identifiable Information for any secondary or other purposes not directly related to fulfillment of our users’ product and service requests. In most respects, our users will deal directly with our third-party vendors and their shipping and credit card processing partners. Therefore, our users should carefully review our vendors’ privacy policies and terms and conditions prior to entering into a transaction with such companies.
The Firm plans on publishing several newsletters that our users can subscribe to. The newsletters will be sent via email and users will need to provide contact information in order to receive the newsletters.
The Firm takes its commitment to protect our users’ information seriously. When users submit sensitive information via our Virtual Law Office service, the information is protected both online and offline.
When our registration and order forms request users to enter sensitive information (credit card or social security numbers), the information is encrypted and is protected with SSL technology. We believe that SSL is the best encryption software available today. Any page of our site that requests this information will display a lock icon on the bottom of our users’ browsers.
Even though we use SSL encryption technology to protect our users’ sensitive information online, we also employ internal procedures to protect sensitive information offline. Access to all of our users’ sensitive information is restricted to only those employees that require access (paralegals, billing clerks, or customer service personnel). We instruct our employees during the course of their tenure regarding protecting our users’ confidential and sensitive information and we perform periodic checks of how the employees adhere to the policies.
Due to the nature of technology, our users are also partially responsible for the security of their information. Since people have become accustomed to the Internet, browser technology has made it easier for everyone to return to their favorite sites without re-entering their usernames and passwords. While this is easier for surfing, when Personally Identifiable Information is associated with the log-in information, our users’ security could be affected. We strongly recommend that our users do not save their username and password in their browsers and that they either remember their log-in information or store their usernames and passwords separately to avoid unauthorized access to their information from the users’ computers.
Additional information regarding our security practices can be obtained by emailing questions to firstname.lastname@example.org.
We also offer the following advice to our users:
As we add new services to our Site service, we will inform our users of the additional features. We will also send our users announcements regarding updates to the service and information regarding maintenance. Since these messages contain important information regarding the service, our users are not permitted to opt out of receiving these messages.
If our users’ Personally Identifiable Information changes due to a move or other circumstances, or a user wishes to terminate his or her participation in our service, we will try to provide a way to correct, update or remove that user’s Personally Identifiable Information from our servers. These updates and removals can be completed on our users’ information pages by our users’ site administrator or by sending a message to email@example.com. In extenuating circumstances, we can address these issues via telephone or regular U.S. Postal Service. Some information may remain on our servers including in our archived records after termination of an account.
We value our users’ privacy and have provided them with the ability to “opt out” of having their information used for purposes not directly related to our Site service and the purposes for which the information is requested. If a user who previously accepted our newsletter or promotional materials no longer wants to receive these messages, the user may opt out of receiving additional messages by replying to “unsubscribe” in the subject line of the email or by emailing us at firstname.lastname@example.org. Users may also return to their information page to edit the information regarding receiving messages and newsletters and choose the opt-out option.